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EPOS Systems Revolutionize Hospital Workflow

For a long time it has been customary for hospital patients to leave without having to pay any part of their expenses. These expenses are billed a couple of weeks later and the patient is expected to pay the amount owed then. For the hospital this long collection cycle often places a large operational and financial strain on them and impacts their cash flow in a negative way. For the patient this procedure is confusing and time-consuming. Thankfully there is a much easier way for this process, and others the hospital goes through, to be implemented.

Electronic point of sale (or EPOS) systems are revolutionizing the way a hospital operates and its workflow. This collection technology provides speed and efficiency for many of the hospital's operations. It also provides an easier way to communicate costs and procedures to the patient and will speed up the process on their end as well. With an EPOS system in place hospitals across the country can charge upfront fees for visits and patients can start paying off their portion of the bill immediately. This will decrease the amount of negative debt a hospital is experiencing, curb collection costs, and make the cash flow easier to predict.

An EPOS collection terminal will also help patients have a clearer understanding of what exactly they were charged for and what their financial obligations are for bill payments. In short, the entire billing and collection process of a hospital will increase in speed and efficiency. Hospital workflow is improved when staff preparing the bills can more quickly and accurately register a patient and estimate what the patient owes to the hospital for services performed. These are all things which an EPOS system is highly adept at helping with.

Hospital workflow is also improved when an EPOS system is linked between various departments and other systems, allowing processes to move along with more automation (which translates to higher efficiency). Utilizing an EPOS terminal, or multiple terminals, in the hospital will increase overall workplace efficiency. Credit card information can be easily authorized and patients can be quickly registered, with all of their information available across departments.


Patients can also more easily identify eligibility and benefit information based on their healthcare plan on what services they are there for. Finally, think about all of the time and manpower you will be saving by automating as much as possible. Hospitals won't have to spend time and money to train staff as less people will be required for tasks an EPOS system can handle.

There are many different types of EPOS systems and suppliers. You can do a simple search online to examine and compare systems and find out which might work the best for your hospital. Even better, there are websites where you can put in what you need from an EPOS system and the site will browse a database of companies and come up with a list based on your prerequisites, effectively narrowing the field. Whatever type of EPOS system you decide on just know that you will quickly see an increase in workflow and efficiency in your hospital.